What is your standard of performance for yourself and your team? What are the things that are important to you? What are you leadership principles? What’s is negotiable and what is non-negotiable? I believe these questions must be answered before you can lead others.
A standard of performance is the clear line that you set. This includes but is not limited to Metrics, Data, Atttitude, Work Ethic, Effort, Behavior. You can’t start by asking yourself these questions:
What are the Key Metrics you are trying to achieve?
How do you collect and analyze data?
What attitude is acceptable on your team?
What is the work ethic you expect?
What level of effort do you demand?
What is acceptable and un-acceptable?
The sum of these answers will make up your standard of performance. You have to ask and answer these questions to be grounded. Having a standard of performance brings the ultimate clarity to your team. Without clarity you cannot have true accountabilty.